Question 1

What is electrolysis?

Accepted Answer

Electrolysis is the only method recognised by the FDA as permanent hair removal. A fine, sterile probe is inserted into the hair follicle, and a small amount of electrical energy destroys the follicle's ability to regrow hair. It has been safely used for over 145 years.

Question 2

Is electrolysis really permanent?

Accepted Answer

Yes. Electrolysis is the only hair removal method classified by the FDA as 'permanent.' Once a hair follicle is successfully treated, it will not produce new hair. Multiple sessions are needed because hair grows in cycles, and we can only treat hair that is actively growing.

Question 3

How is electrolysis different from laser hair removal?

Accepted Answer

Laser hair removal is classified as 'permanent hair reduction', not removal. It works best on dark hair and light skin. Electrolysis works on all hair colours (including blonde, grey, red, and white) and all skin tones. It is the only truly permanent solution.

Question 4

How long has electrolysis been around?

Accepted Answer

Electrolysis was first used in 1875 by ophthalmologist Dr. Charles Michel to treat ingrown eyelashes. It has over 145 years of proven safety and effectiveness.

Question 5

Does electrolysis hurt?

Accepted Answer

Most clients describe a brief, warm sensation or a slight pinch. Pain tolerance varies by person and treatment area. We can adjust our technique for your comfort, and topical numbing cream can be applied before your session.

Question 6

How many sessions will I need?

Accepted Answer

This varies depending on the area, hair density, hair type, and hormonal factors. Hair grows in cycles, so multiple sessions are needed to catch every follicle in its active growth phase. During your free consultation, we'll estimate a timeline for your specific situation.

Question 7

How long is each session?

Accepted Answer

Sessions range from 15 minutes to 3 hours, depending on the treatment area and your goals. Your electrologist will recommend the ideal session length during your consultation.

Question 8

What areas can be treated?

Accepted Answer

Virtually any area of the face or body can be treated with electrolysis, including upper lip, chin, eyebrows, cheeks, neck, underarms, bikini, chest, back, arms, legs, and more.

Question 9

Can I use numbing cream?

Accepted Answer

Yes! We recommend applying a topical numbing cream 30-60 minutes before your appointment. Check out our numbing creams guide for specific product recommendations and application instructions.

Question 10

How should I prepare for my appointment?

Accepted Answer

Allow hair to grow 2-3 days before your appointment so we can see and access the hair. Avoid caffeine and alcohol the day of treatment, as these can increase sensitivity. Clean, moisturized skin is ideal.

Question 11

What should I expect after treatment?

Accepted Answer

Mild redness and slight swelling are normal and typically resolve within a few hours to a day. We'll provide detailed aftercare instructions. Avoid touching the treated area, skip makeup for 24 hours on facial treatments, and stay out of direct sun.

Question 12

Are there any side effects?

Accepted Answer

Temporary redness and minor swelling are common and resolve quickly. Serious side effects are extremely rare when performed by a trained, certified electrologist. We follow strict sanitation protocols with sterile, single-use probes.

Question 13

What happens during the free consultation?

Accepted Answer

We'll discuss your goals, examine the treatment area, explain how electrolysis works, estimate a timeline and cost, and answer all your questions. There's absolutely no pressure to book a treatment. It's purely informational.

Question 14

Do you treat minors?

Accepted Answer

Yes, we treat teens with parental or guardian consent. Parents are welcome to attend consultations and treatments.

Question 15

What is your cancellation policy?

Accepted Answer

We require 24 hours' notice for cancellations. Late cancellations and no-shows may be charged the full session fee. A credit card is required to hold your appointment.

Question 16

What forms of payment do you accept?

Accepted Answer

We accept cash, credit cards, and debit cards via Square. E-gift cards are also available for purchase.

Frequently Asked Questions

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